As a technician you can always copy a previously submitted report, edit any entries you want and resubmit the report, but if you have an office staff that reviews and then sends out the final report this may become cumbersome at times. Use Adobe Acrobat Pro in the office to bypass this bottleneck.

At The Chimney Doctor their techs submit reports throughout the week. They are automatically emailed to their office staff who reviews the reports prior to sending them to the customer. During this review if there are major substantive changes that need to be made they kick it back to the technician and let them know they need to update their report. If only minor changes are needed then they use Adobe Acrobat Pro to edit the pdf and correct minor formatting or spelling issues prior to sending it out.

Here is a video walkthrough of that process.

Last updated 5/2/2023

Figuring out firebox clearances where a masonry fireplace sits at 45 degree angle in the corner can be difficult and access is rarely available. The big question is whether or not there is even space for clearances to have been met in the first place. Knowing this can be the difference between guessing or recommending a Level III inspection with some indication of what you should find.

We built this calculator to help our techs address and find these issues and have now built it into our app for you to benefit from. In the industry today this is the first and currently only calculator built to calculate the required dimensions.

Using this information in h our reports at the moment is not automatic. You will need to screenshot the data used and add a photo section to your report to add this information. This will give you the freedom to insert it where you would like in your photo documentation section.

A diagram of what is being measured is shown below.

Please let us know if you have any questions as you use the calculator and if you don’t have the app get your device logins setup today so that you have access to it.

Last updated 5/2/2023

We sometimes can’t get into chase cavities that surround our fireplaces, chimneys and vents to more closely inspect the systems inside. This creates blind spots in our inspection processes. When we can get inside we often find major safety issues and improperly installed systems.

Once you do get into the chase how do you document what you see? How much can you even see to begin with?

Trying to stick your arm in to take pictures or videos with your phone can work but you have limited range and reach. Putting an endoscope provides enough information to often identify issues however its images are sometimes not clear enough or do not provide ample perspective to show the homeowner the issues that may exist.

This is why we began putting out IF3 MAX Camera Kit up into chases from gaps or access points found around the fireplace, in adjacent rooms, through heating vents, electrical covers behind TV’s often mounted above fireplaces, etc… With our camera we can light up the entire chase and take 360 photos and videos of what we see. Because of the increased perspective of the 360 camera we can zoom out and get perspectives where the customer can identify what we are talking about during wrap up.

Here are a few pictures of the amount of light the two GoPro lights that come standard on our kits provide in a chase. Two photos show up where about 10’ of rods are inserted through a hole in the sheetrock the customer provided to allow a Level III inspection. Down two photos are also included where 15-18’ of rods were used. The only light present in the chase is from the lights on our IF3 camera kit.

Please let us know if you have any questions or go ahead and order your kit today!

Whether you get into the chase from the room the fireplace is in, an adjacent room, the attic, or the rooftop – get the pictures you need to showcase any safety issues or fire hazards you may find.

Watch the video below to learn how to extend range with the GoPro wifi cameras!

Thanks for watching. Please let us know if you have any questions.

Last updated 4/12/2023

You can take a picture of the screen, just as it appears, or a recording of actions on the screen, to share with others or use in documents. Sometimes these are easier to use, share, and keep with your other files and images when captured this way.

Take A Screenshot

• Do one of the following:
  • On an iPhone with Face ID: Simultaneously press and then release the side button and volume up button.
  • On an iPhone with a Home button: Simultaneously press and then release the Home button and side button.
• A preview of the screenshot will show at the bottom of your screen. If you wait a moment and the picture will automatically save into your camera roll.
• OR tap the screenshot in the lower-left corner, then tap Done
  • Choose Save to Photos, Save to Files, or Delete Screenshot.

If you choose Save to Photos, you can view it in the Screenshots album, the All Photos album, or the Recents album.

Save a Full-Page Screenshot as a PDF

You can take a full-page, scrolling screenshot of a webpage, document, or email that exceeds the length of your iPhone screen, then save it as a PDF.

• Do one of the following:
  • On an iPhone with Face ID: Simultaneously press and then release the side button and volume up button.
  • On an iPhone with a Home button: Simultaneously press and then release the Home button and side button.
• Tap the screenshot in the lower-left corner, then tap Full Page.
• Do any of the following:
  • Save the screenshot: Tap Done, choose Save PDF to Files, choose a location, then tap Save.
  • Share the screenshot: Tap the Share button, choose a sharing option (for example AirDrop, Messages, or Mail), enter any other requested information, then send the PDF.

Screen Recording

You can create a screen recording and capture sound on your iPhone which for our purposes during inspection could include commentary on what we are seeing during the camera inspection and live preview on the screen.

The purpose of using this feature is that it is easier to deal with normal video files at times than the 4k resolution 360-degree videos or pictures taken with the GoPro MAX. Both have their place however.

• First you have to add the Screen Recording option to your control panel. Your control panel is what you see when you swipe down across your screen from the top right corner. It is where you can quickly put your phone into airplane mode, access your light, etc…
  • To show the Screen Recording option Go to Settings > Control Center, then tap the Insert Screen Recording button next to Screen Recording.
  • Open Control Center, tap the Screen Recording button, then wait for the three-second countdown.
  • To stop recording, either:
    • Tap the red bar at the top left of your screen, then tap Stop.
    • Open Control Center, tap the Selected Screen Recording button or the red status bar at the top of the screen, then tap Stop.
• Go to Photos , then select or view your screen recording as a normal video.

Last updated 5/2/2023

Thank you to all who visited us at convention in Connecticut this past week! 

It was wonderful to see everyone there and showcase the new IF3 MAX Camera Inspection Kit and reveal updates to the InspectionFire App.

Many entered a drawing for either an annual login or one of the IF3 MAX Camera Inspection Kits. The winners of the 2023 NCSG Convention Drawing are:

1. Sam Berry with Certified Chimney & Fireplace in Topeka, KS
2. Andre Sanchez with Dave’s Chimney Service in Methuen, MA

If you did not win but requested additional information Thomas will be reaching out to you over the next few weeks to touch base. If you would like to reach out to us in the meantime and schedule a demo or give us a call please do so!

If you DID NOT ATTEND convention we released a new version of our MAX 360 Camera Inspection Kit and the InspectionFire App. Updates are summarized below!

Please let us know if you have any questions and have a great spring! 

April 2023 – Product Updates

Thanks for reading!

Please let us know if you have any questions!