A technician’s signed acknowledgment is more than a formality—it is a professional declaration that the report accurately reflects the conditions present during the inspection or service visit. Including this statement ensures that your documentation meets the expectations of industry standards and stands up to scrutiny. The language below provides a clear, defensible way for technicians to affirm the accuracy and integrity of their observations.
***Please note that the language and disclaimers below are offered as a template for your convenience. They should be customized to fit your needs and the policies of your company. It is recommended that you consult with an attorney if you have any questions. While we have used these disclaimers for many years, be aware that by using these disclaimers you do so at your own risk.
Customer Acknowledgment
(In our reports, this section appears above the technician signature field. Schedule an app demo to learn more.)
I attest that this report accurately reflects the conditions present and observed at the time of site visit, inspection, installation, repair, rebuild, or replacement and as applicable is based on the level of inspection performed and the access that was permitted and possible surrounding the applicable system(s). I certify that I have completed this report and either discussed findings on-site with the client or made an attempt to contact them if they were not on-site at the conclusion of the inspection.