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How to Use Prewritten Notes and Checklists

In this video, we’ll walk you through how to use Prewritten Notes and Checklists in the Photo Documentation section of your report.

Once you’ve added your photos, scroll down to find the Prewritten Notes section.

From here, you can select up to seven notes from our library of over 600 options.

Use the search bar to type in keywords and quickly find the note that fits your inspection.

After you’ve selected your notes, you also have the option to include Checklists.

Start by choosing from 56 available checklist templates.

Once selected, simply check off any issues you’d like to include in your report.

You can use Prewritten Notes, Checklists, or both — whatever works best for your inspection style.

It’s all about making your reports faster, clearer, and more consistent.

Thanks for using InspectionFire.

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Setting Up Technician and Company Information

 Start by opening your inspection form and navigating to the Technician & Company Information section.

Begin by entering your name and any credentials or certifications you hold.

Next, fill out your company details, including:

Company name, Address, Phone number, Website URL, Customer-facing email, and The email address where you’d like report submissions to be sent

You’ll also have the option to add your company logo. To do this, you’ll need a publicly accessible link to the image. If you don’t have one, feel free to email us your logo and we’ll generate a link for you.

Now, scroll down to the Disclaimers section. You can either write your own disclaimers or use the prewritten versions by following the link provided and copying them into the fields.

After that, review the prewritten Customer and Technician Acknowledgement notes. You can use the default text or edit it to better match your needs.

Once everything is filled out and reviewed, it’s time to approve your entries.

To save time on future reports, tap the three dots in the top right corner and select “Remember”. Then, check the boxes for all the fields you want the app to remember.

This will ensure you don’t have to re-enter this information every time you create a report.

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How to Navigate and Complete a Report in the InspectionFire App

Screenshot of the InspectionFire report-writing app interface, showcasing various sections including Customer Information, Appliance Info, Photo Documentation, and Summary of Service/Invoicing.

Whether you’re just getting started or need a quick refresher, our latest video walks you step-by-step through using the InspectionFire report-writing app — built specifically for chimney professionals.

From entering customer details to submitting a polished PDF, we’ve streamlined the process to make your inspections faster, more consistent, and easier to complete in the field.

Welcome to InspectionFire.
In this video, we’ll guide you through how to navigate and complete an inspection report using the InspectionFire app.

Step 1: Enter Customer Information
Start by opening the form and filling out the customer’s details — including name, address, and any other relevant job information.

Step 2: Technician & Company Info
Next, enter or verify your technician and company information.

If this is your first time using the app, be sure to complete all fields.

Want to add your company logo? You’ll need a publicly accessible link to the image. Don’t have one? Just send us your logo and we’ll provide a link for you.

You can also add disclaimers by copying ours from the provided link or pasting in your own custom version.

Once everything is filled out, tap the three dots in the top-right corner and select “Remember” on any fields you want saved for future reports.

Step 3: Appliance Information
Now move to the Appliance section. Name the system and location, then enter all relevant inspection details.

Step 4: Photo Documentation
In this section, start by naming each photo block.

Then, upload your photos and write a description. You can also use our built-in tools, including:

  • Pre-written notes and common deficiencies
  • Inspection checklists

You can use either — or both — to streamline your documentation process.

Step 5: Summary & Recommendations
After you’ve added all your photo blocks, move on to the summary and recommendations section.
Here’s your chance to clearly explain your findings and next steps for the customer.

Step 6: Signatures & Submission
Capture the customer’s signature — or document why one wasn’t collected.

Review all entered information, add the technician’s signature, and submit the report.

Final Step: Viewing the Completed Report
Reports can be completed offline at the job site. When you’re back in service, the app will sync and allow you to submit the report.

Once submitted, you can view the final PDF by going to the “Completed Reports” section in the app.
Important: You’ll need a Wi-Fi or data connection to view the PDF.

A copy will also be emailed to you with a direct link to the final report for easy access and sharing

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Coming Soon: The IX5 Housing for Insta360 X5

Engineered for Pros. Built for the Field.

At InspectionFire, we’re always pushing to improve the tools chimney professionals rely on. That’s why we’re excited to announce our newest innovation: the IX5 Housing, purpose-built for the all-new Insta360 X5 camera.

The Insta360 X5 brings next-level resolution and low-light capability to 360° inspections — and the IX5 Housing is designed to protect that power in the real-world environments inspectors face daily.


X4 vs. X5: What’s the Difference?

If you’re already using the Insta360 X4, you might be wondering what makes the X5 different. Here’s a quick breakdown:

FeatureInsta360 X4Insta360 X5
Video Resolution8K at 30fps, 5.7K at 60fps, 4K at 100fps8K at 30fps, 5.7K at 60fps, 4K at 120fps
SensorDual 1/2-inch sensorsDual 1/1.28-inch sensors
ProcessingSingle 5nm AI ChipTriple AI Chip (2 imaging + 1 AI chip)
Low Light PerformanceGoodSignificantly improved
Image ClarityCrispUltra-sharp, especially in dark areas
Stitching QualitySolidMore seamless and professional

In short: if you’re looking for cinematic-level detail and even better visibility in dark flues or dusty conditions, the X5 delivers.


Designed with Inspections in Mind

We’ve taken everything you loved about our past housings and made it even better for the X5. The IX5 is crafted to give your camera the protection it needs, without sacrificing usability. Whether you’re navigating tight flues or documenting conditions in low light, this housing is up for the challenge.


Why the IX5 Stands Out:

  • Built for the Insta360 X5 – snug fit, easy access
  • Heavy-duty exterior – handles rough conditions
  • Streamlined shape – perfect for tight spaces
  • Field-tested design – made for real chimney pros

Coming Soon to InspectionFire

If you’re ready to take full advantage of the Insta360 X5’s capabilities, the IX5 Housing will be a must-have addition to your inspection kit.

Stay tuned for the official release date — and get ready to level up your inspections.

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Release Notes – Custom Inspection v2.30 to v2.92

Here is a brief list of updates between v2.30 to v2.92 which will start to roll out to accounts today. Please contact our office if do not see it show up in your account soon. Vanessa will also reach out via text or phone to let you know it is there. 

PDF FORMATTING / OUTPUT

  • Line spacing for numerous fields in the PDF output updated to be consistent throughout the document
  • Additional spaces or page breaks showing up in the PDF output removed
  • Photo compression increased slightly to help keep submissions under 25 MB where large inspections are performed
  • Output changed to a link sent via email as opposed to the PDF itself. This is to help when large inspections exceed 25 MB as when size increases above that point the PDF may not generate as it cannot be emailed or received by most email providers. If larger the link still allows downloading and generation without issue. 

PHOTO DOCUMENTATION SCREEN

  • The pre-written notes screen and the checklists screen were combined into one screen so you can use either pre-written notes, or checklists, or both, and mix them back and forth throughout your report as you go.
  • The pre-written notes selection boxes were disconnected from each other so that you can change or edit prior selected pre-written notes, or remove them, without affecting selections after that point.
  • There are up to 7 prewritten notes per photo block entry you can choose and 56 checklists to choose from. 
  • Language in the pre-written note selections simplified for easier searching and viewing.

IN DEVELOPMENT FOR RELEASE SOON

  • Masonry measurements pull sheet and auto check function on dimensions and sizing. This is mostly complete, just waiting on the final design of the PDF output and testing. 
  • Dynamic data that pushes out and pulls in so that once company information, disclaimers, and prompts are set in any form they will pull into any forms where those fields are present so that they only have to be entered once and will update automatically as new versions of the forms are updated.

As always – PLEASE SEND FEEDBACK – and let us know if there are any updates or ideas you have. We are actively working on improving all aspects of the app and workflow. Thank you!

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Technician Acknowledgements in Chimney Inspection Reports

A technician’s signed acknowledgment is more than a formality—it is a professional declaration that the report accurately reflects the conditions present during the inspection or service visit. Including this statement ensures that your documentation meets the expectations of industry standards and stands up to scrutiny. The language below provides a clear, defensible way for technicians to affirm the accuracy and integrity of their observations.

***Please note that the language and disclaimers below are offered as a template for your convenience. They should be customized to fit your needs and the policies of your company. It is recommended that you consult with an attorney if you have any questions. While we have used these disclaimers for many years, be aware that by using these disclaimers you do so at your own risk.

Customer Acknowledgment

(In our reports, this section appears above the technician signature field. Schedule an app demo to learn more.)

I attest that this report accurately reflects the conditions present and observed at the time of site visit, inspection, installation, repair, rebuild, or replacement and as applicable is based on the level of inspection performed and the access that was permitted and possible surrounding the applicable system(s). I certify that I have completed this report and either discussed findings on-site with the client or made an attempt to contact them if they were not on-site at the conclusion of the inspection.

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Customer Acknowledgements in Chimney Inspection Reports

Documenting a client’s understanding of the inspection findings and scope is a crucial part of every chimney inspection. A strong customer acknowledgment ensures clarity about what was observed and that the client understands any limitations of the inspection, and whether the system is suitable for continued use. The language below provides a professional template to incorporate into your reports, helping you protect your company and confirm that the client has been properly informed.

***Please note that the language and disclaimers below are offered as a template for your convenience. They should be customized to fit your needs and the policies of your company. It is recommended that you consult with an attorney if you have any questions. While we have used these disclaimers for many years, be aware that by using these disclaimers you do so at your own risk.

Customer Acknowledgment

(In our reports, this section appears above the customer signature field. Schedule an app demo to learn more.)

The Contractor has explained to me the current visual condition of the systems or appliances inspected at this location, within the scope of the level of inspection performed or the access permitted and possible, as noted at the time of inspection. I understand this inspection was a visual inspection only and does not apply beyond the time of inspection. The Contractor cannot be held responsible for faults and defects that are out of the Contractors control or located in inaccessible areas. I acknowledge that I have been informed whether or not this system is suitable for continued use or if further research is required, and understand that recommendations will be made in this report. Further recommendations and options may accompany estimates separate from this report. I also understand that the Contractor may update the findings of this report at any time if new information is presented or available for review.

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Key Estimate Disclaimers for Chimney Inspection Reports

When providing estimates or ballpark figures as part of a chimney inspection or repair process, it’s important to clearly communicate the limits of those numbers. This disclaimer language helps manage client expectations around pricing, scope of work, and project timelines. The following templates are designed to clarify that estimates are non-binding and dependent on a variety of factors, helping to protect your company while offering transparent service to your clients.

***Please note that the language and disclaimers below are offered as a template for your convenience. They should be customized to fit your needs and the policies of your company. It is recommended that you consult with an attorney if you have any questions. While we have used these disclaimers for many years, be aware that by using these disclaimers you do so at your own risk.

ESTIMATE DISCLAIMERS

(In our reports, this section appears beneath the estimates, ballparks, and recommendations section. If left blank in the app, the disclaimers section will not appear in the report. Schedule an app demo to learn more.)

ADDITIONAL RECOMMENDATIONS, BALLPARK PRICING, OR ESTIMATES: Please contact our office regarding repairs or requested estimates. If an estimate was requested more detailed recommendations to repair this system and any associated ballpark numbers or estimates may come separate from this report. Before issuing final recommendations, ballpark numbers, or estimates we may require a conversation regarding your preferred method of repair, appliance or finishing desires, and noted deficiencies and repair methods that can address those issues.

TIME FRAME ON ESTIMATES: Please note that while we strive to get estimates out in a timely manner during some seasons of the year (September-March), and for certain types of estimates, additional time may be required. The time required to generate your estimate will depend upon our workload, the complexity of your system, noted deficiencies, the scope of work to be estimated, or the required methods of repair. We apologize for any delay. To expedite the process we invite you to give us a call at your convenience to nudge that process along and let us know if repairs are time-sensitive.

PARTIAL REPAIRS: As a company we have made the decision that we will not perform partial repairs unless they are to weatherproof or animal-proof a system. Partial repairs can otherwise give the impression that a system is ‘safe’ to use when issues still exist. Making a system ‘safer’ than it was, but still not repairing it to meet minimum code requirements or manufacturer instructions, can still leave you with a fire hazard in your home. We will not jeopardize your safety and well-being just to make a few bucks on partial repairs. Your life, and our livelihood, is not worth the compromise. Additionally, we do not recommend partial repairs are made on any system with the intent to use it.

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Key General Disclaimers for Chimney Inspection Reports

Clear and accurate general disclaimers are essential in any chimney inspection report. They help define the scope of the inspection, establish the limits of liability, and ensure clients understand that findings apply only to accessible areas and conditions present at the time of inspection. This section includes time-tested language designed to help chimney professionals protect their business while maintaining transparency with clients. Review, copy, and customize the text below to align with your company’s practices and legal guidance.

***Please note that the language and disclaimers below are offered as a template for your convenience. They should be customized to fit your needs and the policies of your company. It is recommended that you consult with an attorney if you have any questions. While we have used these disclaimers for many years, be aware that by using these disclaimers you do so at your own risk.

COMPANY DISCLAIMERS

(In our reports, this section appears on a separate page before the signature page. If left blank, the disclaimers section will not appear in the report. Schedule an app demo to learn more.)

Ownership: This report is the exclusive property of the inspection client as indicated in this document, or the inspection company. If this inspection takes place during the resale or any transaction of property, we recommend that all repair suggestions we make within this report be completed well before the close of escrow by licensed specialists, who may identify additional defects or recommend upgrades that could affect the evaluation of this property. 

Inspection Standards: You have received a professional report that may or may not include NFPA 211 style inspections, as indicated in this document. No Inspector opinion is involved in system deficiencies observed. Photos or videos taken at the time of inspection or site visit may be logged and kept on permanent digital file. Where inspections are performed, they are based on the requirements set forth by the National Fire Protection Association in the NFPA 211  Inspection Standard. These Inspection Standards are recognized throughout the United States by the Fireplace and  Venting Industry as “The Industry Standards.” Based on this fact, the inspector is professionally and legally obligated to abide by these standards. The Client has a right to negate or dismiss any portion or all of these standards. Please be notified, however, that this action may release the inspector from any liability and relinquish your rights to seek reimbursement for damages. These standards are recommended in the best interest of all parties. 

General Disclaimers: A Level II inspection is required for all new clients, for the sale or purchase of any property, and for the conditions requiring a Level II inspection as outlined in the NFPA 211, the standard of care for our industry.  Any findings may not apply beyond the date of inspection and are only indicative of conditions present during the inspection. Client understands that any inspection was limited to those areas within the scope of the level of inspection performed at the time of inspection but may be limited due to inaccessible areas, weather, chimney height, roof pitch,  snow load, or other safety factors. At no point is it implied that every possible deficiency has been noted.  The inspector reserves the right to amend their findings, as applicable, and in conformance with the standard of care in our industry. If the client listed in this report chooses to ignore or decline recommendations supplied within this report, the client willfully releases the inspection company and their employees of all liability for any property damage, personal injury, or loss of life.

Rooftop Access: The client understands that the inspector may be required to walk on the roof to gain access to the chimney and adjacent areas. The inspector will use reasonable care to avoid damage to the roof. However, damage to the roof may occur. It is understood that the inspector will not be held responsible for any damage or repair whatsoever to the roof as a result of this inspection.

Inaccessible Areas: The client understands that the Inspector likely cannot obtain access to certain portions of the fireplace and certain enclosed or concealed adjacent areas due to lack of access or safety hazards to the inspector. The Inspector will make this determination based on the accessibility, material condition or type, site conditions, safe practices, and weather conditions as found at the time of inspection. The Inspector makes no representations express or implied and will not be responsible in any way whatsoever for deficiencies, improper installation, or improper equipment in inaccessible areas or those masked by paint or other materials. The findings listed within this report are based on the condition of the appliance or system at the time of this inspection and may be limited due to access granted or the type of inspection requested.

Recommendations: Given for the service of our clients recommendations in no way indicate a contract, proposal, or offer to perform work. Ballparks for recommendations may be included in this report, come separately as an addendum to this report, or be given verbally over the phone. Any ballpark pricing is considered a best-guess estimate only.  Variations in pricing may occur based on materials used, unknown deficiencies in currently inaccessible areas, or the scope of work to be performed. 

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Explaining Carbon Monoxide (CO) Spillage to Homeowners: A Guide for Inspection Professionals

How to Communicate the Hidden Danger of CO Spillage

As an inspection professional, your job isn’t just to inspect—it’s to persuade, guide, and ensure safety. Homeowners assume that if their heating system, fireplace, or chimney has worked fine for years, they’re in the clear. That’s the trap. CO is silent, invisible, and deadly. Your job is to help them see the unseen and take action before it’s too late.

Key Concepts to Explain to the Homeowner

1. What Is Carbon Monoxide and Why Is It Dangerous?

Carbon monoxide is an odorless, colorless gas that can quietly fill your home without you knowing. It comes from incomplete combustion, and if it’s not vented properly, it can turn a safe space into a deadly one.

CO doesn’t announce itself. There’s no smell, no visible smoke—just symptoms that mimic the flu. Headaches. Dizziness. Nausea. And if ignored? The consequences can be fatal.

2. Why CO Spillage Happens

Your venting system is designed to remove CO safely. But if something disrupts that process—if the draft isn’t right, if a blockage forms, if negative air pressure pulls gases the wrong way—CO can spill right back into your home.

At this point, show homeowners the evidence—the drafting issues, the venting blockages, the appliance malfunctions. Make the invisible visible.

3. Common Causes of CO Spillage

Explain the root problems in a way that lands:

  • Blocked or Restricted Venting – “Your system relies on a clear path to vent. If there’s creosote buildup, debris, or even an animal nest in there, CO has nowhere to go but back into your home.”
  • Negative Air Pressure – “Your home is working against itself. When exhaust fans, dryers, or range hoods pull air out faster than it can come in, it creates a vacuum that pulls CO back in instead of pushing it out.”
  • Cracked or Deteriorated Chimney Liner – “Think of your chimney liner like a hose. If it’s cracked or broken, it leaks. And in this case, what’s leaking is carbon monoxide.”
  • Improper Appliance Sizing or Installation – “If the system isn’t matched properly, it won’t vent right. And when it doesn’t vent right, CO stays inside.”
  • Lack of Maintenance – “A dirty system doesn’t work like it should. Regular maintenance isn’t just about performance—it’s about safety.”
  • House Pressure Issues – “Your house is built tight for efficiency, but that same efficiency can trap CO inside. The way air moves through your home can either help or hurt.”

How to Present Your Findings

1. Keep It Direct, Keep It Real

Don’t soften the truth, but don’t alarm them either. Your tone should say: I know what I’m talking about, and I’m here to help you stay safe.

“I’m seeing signs that CO could be spilling back into your home. Since CO is odorless and invisible, you wouldn’t know it unless a detector goes off, or until symptoms show up—or worse. Let’s talk about what we can do to fix this now.”

2. Show, Don’t Just Tell

People believe what they see. Use every tool you have:

  • Photos of blockages, damage, or improper installations.
  • Smoke or draft tests to illustrate airflow issues.
  • CO detector readings to prove the problem in real-time.

Make them feel like they’ve discovered the issue alongside you.

3. Offer Actionable Next Steps

Instead of overwhelming them with problems, make the solution simple and clear:

  • Further Testing: “We need to run a draft test or combustion analysis to confirm the full extent of the issue.”
  • Chimney and Appliance Maintenance: “A full cleaning and inspection can eliminate blockages and improve how your system vents.”
  • Liner or Venting Repairs: “If the liner is cracked or deteriorated, replacing it will ensure that gases get outside—not into your home.”
  • Installing CO Detectors: “A CO detector isn’t optional. It’s your only real-time warning system, and every home should have them on each level.”
  • Addressing House Pressure Issues: “We may need to adjust ventilation, introduce makeup air, or modify exhaust systems to balance air pressure and keep CO out.”

Handling Homeowner Pushback

They’ll say: “But we’ve never had a problem before.”

Your response should gently and guide the conversation and reframe their perspective:

“That’s exactly what makes CO so dangerous—it builds up slowly, and by the time you notice it, it might be too late. Just because nothing bad has happened yet doesn’t mean you’re in the clear. There is evidence that combustion byproducts are making their way into your home. The best time to fix this is before it becomes a crisis.”

They might hesitate: “How do I know this is really necessary?”

You respond with tactical empathy:

“I get it. You’ve used this system for years, and no one wants to hear there’s a safety issue. But if I were in your shoes, I’d want to know. This isn’t a ‘maybe’ problem—this is a ‘when’ problem. And the fix is simple if we do it now.”

Final Thoughts: Your Role as an Educator and Negotiator

You’re not just an inspector—you’re a trusted advisor. Your words, your delivery, and your ability to guide the conversation will determine whether the homeowner takes action or walks away from a serious hazard.

The way you communicate this risk can be the difference between a safe home and a future emergency. Speak with authority, show them the problem, and make the solution easy to say yes to.

Because in the end, this isn’t about fixing a system—it’s about saving lives.

Example Explanation to Include In Your Report

CARBON MONOXIDE—THE SILENT KILLER

Your fireplace, heating appliance, or chimney may seem to work just fine—but that doesn’t mean it’s safe. Carbon monoxide (CO) spillage is a dangerous warning sign that something in your system isn’t functioning correctly. Unlike smoke, CO is invisible, odorless, and tasteless, making it nearly impossible to detect without specialized equipment.

Why Is CO Spillage a Problem?

A properly functioning chimney or venting system is designed to safely remove combustion gases, including CO, from your home. When something disrupts this process, those gases can leak into your living space, creating a serious health risk.

Common Causes of CO Spillage:

  1. Blocked or Restricted Venting – Creosote buildup, debris, or structural damage can prevent proper airflow, forcing combustion gases back into the home.
  2. Negative Air Pressure – High-efficiency exhaust fans, tightly sealed homes, or competing appliances (such as range hoods, dryers, or other HVAC systems) can pull air away from the chimney, causing backdrafting.
  3. Liner or Chimney Damage – Cracks, deterioration, or improper installation can lead to leaks, allowing CO and other harmful gases to escape into walls or living areas.
  4. Oversized or Undersized Chimneys – An improperly sized flue can lead to poor draft conditions, causing gases to spill rather than venting correctly.
  5. Appliance Malfunction – Defective or improperly installed heating appliances can produce excessive CO or fail to vent correctly.

“But We Haven’t Had Any Issues…”

CO poisoning doesn’t always happen suddenly—it can accumulate at low levels over time, leading to chronic health problems before an acute event occurs. Symptoms like headaches, dizziness, nausea, and confusion are often mistaken for other illnesses. Worse yet, prolonged exposure can be fatal.

Prevention Is the Only Safe Option

The fact that CO is undetectable without specialized equipment makes it one of the most insidious dangers in a home. Proper maintenance, inspections, and ensuring your system meets minimum safety standards are the only ways to protect your household from this invisible threat.