When providing estimates or ballpark figures as part of a chimney inspection or repair process, it’s important to clearly communicate the limits of those numbers. This disclaimer language helps manage client expectations around pricing, scope of work, and project timelines. The following templates are designed to clarify that estimates are non-binding and dependent on a variety of factors, helping to protect your company while offering transparent service to your clients.
***Please note that the language and disclaimers below are offered as a template for your convenience. They should be customized to fit your needs and the policies of your company. It is recommended that you consult with an attorney if you have any questions. While we have used these disclaimers for many years, be aware that by using these disclaimers you do so at your own risk.
ESTIMATE DISCLAIMERS
(In our reports, this section appears beneath the estimates, ballparks, and recommendations section. If left blank in the app, the disclaimers section will not appear in the report. Schedule an app demo to learn more.)
ADDITIONAL RECOMMENDATIONS, BALLPARK PRICING, OR ESTIMATES: Please contact our office regarding repairs or requested estimates. If an estimate was requested more detailed recommendations to repair this system and any associated ballpark numbers or estimates may come separate from this report. Before issuing final recommendations, ballpark numbers, or estimates we may require a conversation regarding your preferred method of repair, appliance or finishing desires, and noted deficiencies and repair methods that can address those issues.
TIME FRAME ON ESTIMATES: Please note that while we strive to get estimates out in a timely manner during some seasons of the year (September-March), and for certain types of estimates, additional time may be required. The time required to generate your estimate will depend upon our workload, the complexity of your system, noted deficiencies, the scope of work to be estimated, or the required methods of repair. We apologize for any delay. To expedite the process we invite you to give us a call at your convenience to nudge that process along and let us know if repairs are time-sensitive.
PARTIAL REPAIRS: As a company we have made the decision that we will not perform partial repairs unless they are to weatherproof or animal-proof a system. Partial repairs can otherwise give the impression that a system is ‘safe’ to use when issues still exist. Making a system ‘safer’ than it was, but still not repairing it to meet minimum code requirements or manufacturer instructions, can still leave you with a fire hazard in your home. We will not jeopardize your safety and well-being just to make a few bucks on partial repairs. Your life, and our livelihood, is not worth the compromise. Additionally, we do not recommend partial repairs are made on any system with the intent to use it.